GDP – compliant Quality Management
Our solutions for pharmaceutical consignments range from ‐30°C to +25°C controlled environment across the globe
We ensure that all organizational, commercial and technical activities are planned, controlled and monitored with the utmost care
Our Quality Management System is run according to the requirements of European Guidelines on Good Distribution Practice of Medicinal Products (EU GDP Guidelines) for which Phoenix is accredited and trained.
This allows us, not only to meet the required transportation expectations in the Pharmaceutical Supply Chain, but to also ensure continuous quality improvement of our service in the Bio Pharma Industry.
We offer various solutions for the pharmaceutical industry ranging from
Liquid nitrogen -169C through to cryo deep frozen, frozen, refridgeration
Special transport needs
Have you ever wondered about the logistics process that takes place in the background, ensuring that you receive the freshest, tastiest food daily?
We are specialists in this sector and have won multiple awards in terms of service delivery. Moving perishable food products is extremely demanding, as you have to adhere to stringent quality protocols to guarantee product integrity throughout the global supply chain. We can proudly say that we have been delivering food and raw materials for the food industry for over 20 years. We move global brands such as McDonald’s, KFC and Burger King to name a few. If they can rely on us to ensure that you get the freshest, tastiest meal, we are sure you can too!
Complex transportation services
Non-standard and over-sized cargo transport services by ship, planes, truck or trains.
We pay exceptional attention to detail while handling project cargo. We charter ships and planes to meet your specific requirements.
By increasing the knowledge and experience we have accumulated over the years, we can assure the most optimal solutions for project cargo
Reliable and hassle free
We are a highly qualified Partner for AOG’s (Aircraft on Ground) and run a 24/7 hotline for all AOG’s and urgent hand carry solutions
We have excellent relationships with Airlines combined with carefully selected global partners, and are able to provide an efficient and competitive Airfreight Service – worldwide.
In addition to our proactive communication, highly trained and experienced staff and the use of modern technology our customers benefit from a personalised service.
As airfreight is the most costly of all transportation, our staff are committed to ensuring that your cargo departs on the most secure and efficient route, whilst remaining cost-effective.
All shipments are closely monitored by the relevant channel controller, and regular updated reports ensure importers and exporters are always informed of the status of their cargo, from inception to final delivery.
Most cost effective solution
We offer equipment and consolidation options. Large variety of consolitation and shipping solutions. Namely GP, HQ, FR, OT and RF, 20’ and 40’.
Our carefully selected international partners throughout the world give us the backing to handle all of your Seafreight requirements. Excellent relationships and existing volume contracts with major shipping lines ensure that our customers benefit from the most competitive rates available.
Our services are individually tailored to meet the customers’ requirements.
All shipments are closely monitored, and regular updated reports ensure importers and exporters are always informed of the status of their cargo.
Flexible with your customised needs
We have our own fleet of trucks which include (TCV’s) from -20°C upwards.
We are able to move FCL, LCL and break bulk cargo by road. We also offer over border customs clearance, special permit applications, customs examinations, and licence applications.
We have our own in-house and dedicated customs brokerage department
We take care of all paperwork concerning customs and deal with local authorities. We eliminate your custom formality admin and ensure that you’re in line with all regulations of international custom formalities.
We are a SARS accredited clearing agent and all shipments handled by us are cleared though customs on EDI. On average, 95% of our customs release entries are released within 5-20 minutes. This process ensures that cargo is customs cleared speedily and avoids any unnecessary delays. We offer our clients customs tariff consulting, tariff determinations, customs refunds, compliance, rebates, drawbacks and liquidations of provisional payments
Our risk management team abides by global rules and regulations for providing marine insurance.
Carriers Liability is offered, but almost always insufficient. Through our chosen underwriting agency, we are able to offer the wide range of marine insurance products in the following areas which we can tailor to suit your needs:
- Cargo Insurance
- Goods in Transit
- Marine Liabilities
Transportation handling with care
We offer transportation handling of all dangerous good consignments with regulatory frameworks to incorporate comprehensive classification systems of hazardous goods.
Classification of dangerous goods is broken down into nine classes according to the type of danger materials or items present,
- Oxidising Substances
- Radioactive Materials
- Flammable Liquids
- Flammable Gases
- Corrosive Materials
- Flammable Solids
- Toxic & Infectious
- Biologicals & Dry Ice
Our senior staff are Dangerous goods qualified and accredited
Smart and streamlined warehousing solutions
Adopting an integrated strategic approach and looking at your delivery network holistically, our outsourced warehousing and distribution solutions are smart, streamlined and efficient.
Strategic Guidance on Optimizing Performance
Our Management Services give you the confidence that each element will be handled by true specialists. Our specialists have the expertise to provide the best business solutions, professional advice, in-depth support and high-quality customer service for your company, whatever the maritime related project.
- Network flow and supply chain process analysis
- Re-engineering and developing optimized supply chains
- Supply chain health checks and benchmarking
- Supply chain strategy, set-up and governance